In the past few weeks we’ve had a lot of discussion from the community about the necessity for community manager and moderator intervention.
Whilst we value input from our community, we are also concerned that this can be detrimental if it’s about someone who has been suspended, and they cannot defend themselves. As Ana (CM) put it:
PSA: Please refrain from mentioning the names of or talking about the conduct of users who were suspended from chat after they've been suspended. Having people discuss your actions while you have no way to defend yourself rarely brings out the best in people.
We all understand your concern over the suspensions of some members of this site, but the best outcome is when we take action before the community notices a problem. That way no-one suffers too badly from the newly-suspended member’s behaviour.
On the flip side, people coming back from suspension need to be aware that bringing up old issues directly with people who made those comments will open up old wounds on both sides, and make things even more difficult for everyone.
To counter this behaviour, we will be keeping a much closer eye on people causing trouble by either talking behind suspended people backs, or bringing up old issues. In either case, you should contact the moderators and the community managers by flagging whatever behaviour you have issue with.
And don’t forget to be nice.