The First Posts and Late Answers review queues are arguably the two most important review queues on the site. They help moderate content from new users and point them in the right direction to act in accordance with our rules. There should always be some action taken even if it's just a welcome message, especially as a lot of these users aren't registered and haven't taken the tour yet.
However, we seem to get a high number of people selecting "No Action Needed" (higher than it should be in my opinion). I'd like to campaign to remove the "No Action Needed" button altogether but that would most likely be a system change and a local policy change or wake up call should be a first step.
To avoid calling out any users out in particular or being accused of doing so here's the last 10 "No Action Needed" reviews from these queues and what I think could have been done.
1: Certainly needs editing to be easier to read, if you don't feel up to editing it either skip or post a comment asking them to do so.
2: It's a nice answer: let them know and/or upvote it. Leave a comment as me and another user did. Point them to the tour.
4: It's a decent answer though answers from an out of universe perspective so leave them a comment. There are some grammar mistakes so edit it.
5: Looks to be a decent answer, encourage them to edit in the actual sources and ask them to register/take the tour.
6: A bit of an awkward one but the tag might not be right, is it about the film or TV show? They're from another site so will have a bit more knowledge but welcoming them and pointing them to the tour again is always better than nothing.
7: Could be improved by adding sources/evidence - let them know! Encourage them to register their account and take the tour.
8: A decent out of universe answer but would be better if it had some in universe evidence too, let them know. Other than that you can always upvote the answer in the queue!
9: It's a nice find and answer to the question but isn't the oldest, let them know. They haven't taken the tour and point to the author not the book series. Comment.
10: Comment encouraging them to register their account and take the tour. Ask them to add evidence to their answer. It isn't a great answer but with some editing could be quite good.
1: I think we can all agree this isn't great, it's more of a comment on another answer than an answer itself. Flag it and in fact I did the First Post for this and commented along with my flag. Let them know why you're flagging/downvoting, a new user is unfamiliar with the site and so needs pointing in the right direction. (Note: This has now been deleted, not sure if <10k users can still see it).
2: A decent answer but would be greatly improved with sources - encourage them to add them. The end part of the answer is tangential and a slight rant edit it out or ask them too. Encourage them to take the tour.
3: Same user as above and the same advice as above follows. Might also be worth editing this one so it's not one large block of text.
4: Again same user so same advice. As another user comments on that answer they also provide OoU reasoning so encourage them to add IU reasoning too.
5: On first glance I can tell this needs editing: incorrect markdown and mistakes in a few places. As a user has said encourage them to add an actual canon backed answer not just fan fiction. And again point them to the tour.
6: Not bad of an answer but has some irrelevant information in it so edit it out. Ask them to add evidence to their answer. And of course encourage them to register their account and take the tour.
7: This is FP 5 explained above so look there.
8: Decent answer but would be better with sources encourage them to add some. Of course point them to the tour.
9: As usual encourage them to add sources, let them know they can
their answer to add the extra information from their comment and encourage them to register the account and take the tour.
10: Same user as above so general advice there applies. Could do with some basic editing and looks like a nice answer, let them know and/or upvote it.
Even with that specific advice there here is some general advice that apply to a most posts:
- Comment: You can always comment something even if it is just welcoming them and giving them some basic feedback on their post.
- Let them know they can
- Point them to the
- Edit the post yourself.
- If it is a story-identification post point them to the relevant guide.
- Upvote/downvote if applicable.
- Flag/close/vote to delete if applicable.
There is always something to be done on a post and in my, admittedly, limited reviewing experience I have yet to see a post that requires zero action and I'm pretty sure I never will.
Can we take action in these queues from now on? Doing so will welcome new users and point them in the right direction to contribute better content to our site.
As an aside we have this guide on our meta written by @Rand al'Thor♦ that gives the same sort of run down as I do for general guidelines and also this one from Puzzling's meta which strongly suggests to try and not click "No Action Needed". As linked by @Null♦ in the comments Code Review also recommend against no action.